FAQ
Swift Recovery Assistance for Tourists in Japan
Find quick answers to your most common questions about recovering lost items during your trip to Japan.
1. What kind of items can you help me find?
We assist in locating all kinds of personal belongings such as passports, wallets, smartphones, bags, and other valuables lost during your trip in Japan.
2. How does the service work?
You submit a request through our website with details of your lost item. We then search through lost and found offices, transportation companies, and other relevant places across Japan on your behalf.
3. How long does it usually take to find a lost item?
The search duration varies depending on the item and location, but typically it takes between a few days to two weeks.
4. Do I need to be in Japan to use your service?
No, you can use our service from anywhere in the world. We handle all communication and follow-ups for you.
Effortless Lost & Found for Tourists
Discover how we’ve successfully reunited thousands of travelers with their belongings, backed by multilingual support and rapid turnaround.
96
Items Recovered
100+
Satisfied Travelers
250
Cities Covered
Swiftly Recover Your Lost Items
Take the next step to recover your lost items effortlessly. Subscribe to our service and experience fast, multilingual support tailored for tourists in Japan.